What This FAQ Covers and Why We Built It
Most account questions fall into a handful of categories: getting in, moving money, verifying your identity, and reaching support when something doesn't look right. We structured this page around those categories so you can scan quickly rather than digging through a wall of text. Each answer names the actual step involved — the specific field, the payment app you'll open, or the
document you'll upload — instead of sending you somewhere vague. We rely on PayPal, Venmo, and Play+ prepaid as our core payment rails because they're the wallets Americans already keep on their phones. Every answer here is written for how those methods actually behave, not for generic deposit flows. Access to the platform depends on your state's law and whether your state
is in our eligible list, so you'll find state-eligibility questions addressed directly in the section below.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat
- Identity Check